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Program of Requirements WMS
V&D is a Dutch retailer with 62 own department stores, which are visited weekly by about 1,5 million customers. They employ approximately 10.000 employees and have their logistics operation in sourced. V&D is via Sun European Partners part of Sun Capital Partners Inc. .
As part of their Bolero project, the realization of a new distribution center in the middle of the Netherlands, a Program of Requirements for the WMS had to be made to allow for selecting a WMS package to support their new warehouse processes.
Following the feasibility study and the business process workshops a Program of Requirements for the WMS was drafted , discussed and finalized including:
- Process descriptions
- Functional overview of interfaces
- Number of transactions to be supported
- Required Response times detailed out per transaction type.
- Security levels and contract and warranty requirements.
V&D had a ready to send out Program of Requirements to allow for selecting the best WMS for their new warehouse operation.