Define and map business processes

November 6, 2018 766

Description

Heartland Food Products Group is a global leader in the production of liquid beverage enhancers as well as zero calorie sweetener products for the retail market. Heartland offers Sweeteners under its brands Splenda, Splenda Naturals and Nevella and water enhancers under te brand name Go Splash.

Opportunities

Heartland is a fast growing company that organically developed its business processes in “forecasting-planning-production”, “order-2-cash”, “purchase-2-pay”, “new product development” and “customer onboarding”. Due to the increasing complexity following the sales volume growth, Heartland asked Groenewout to define and map the formal business processes.

Solution

Together with the Heartland team, Groenewout conducted an AS-IS assessment on the current workflows and its operational issues.

Based upon this assessment Groenewout developed the new TO-BE processes which aligned with the current way of working as much as possible to minimize any cultural change.

The main objective was to:

  • formalize the business processes
  • assign clear roles & responsibilities
  • create awareness between the different business functions

Benefits

With help of Groenewout, a set of business processes were developed in the form of flow schemes, meeting schedules  and working procedures.

 

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50 years of experience

Consulting firm with over 50 years of experience.


European database

Availability of a European logistics database with benchmark figures on transportation and warehouse costs.


Network design

Full scope expertise on network design, as well as warehouse design (conceptual layout, logistics - and storage equipment) and logistics building design (engineering and investment calculations).


Implementation support

Ability to support implementation of new logistics concepts (70% of Groenewout revenue is with existing customers in follow-up/implementation projects.


Extensive knowledge

Extensive operational knowledge, hands-on, pragmatic and bottom-up approach.


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