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Postkantoren
Logistics concept based on strategy of operational excellence
Description
This postal company operates around 1,200 national post offices. Within these post offices a wide variety of products are sold including stamps, bus tickets, brochures, books, cards and cell phones In addition to these post offices, the postal company also supplies 3,000 retailers with a dedicated product portfolio.
Opportunities
The postal company has outsourced both warehousing and transportation with several Logistics Service Providers (LSP). All these contracts expire at the end of 2003. This provided the postal company with the unique opportunity to rethink its logistics concept. The objective was to reduce operational costs and improve the service level.
Solution
Groenewout identified a new logistics concept based on the customers strategy of operational excellence. This embeds key success factors as standardization, efficiency, centralization and supply chain visibility & control.
Benefits
The logistics concept as presented provided the following benefits on supply chain costs:
- 15% savings identified as quick-wins
- 5% savings identified after implementation of the new logistics concept
In addition to the cost savings, the logistics concept provided a clear business process model and improvement in customer service.
Supply Chains Management
Other
Northwestern Europe |